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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Holechek

February 12, 2026

5  out of  5
rating by Jim Holechek
"Great agent."
We responded:
"Thank you Jim. We strive for greatness serving our customers! We appreciate you!"
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Guy Schumacher

January 16, 2026

5  out of  5
rating by Guy Schumacher
"We recently transitioned to this office and we’re highly impressed. We’ve been with State Farm for decades and grateful to have found this exceptional team. The attention to detail, personal touch and ultimate professionalism of the entire team is by far the best we’ve ever experienced. All companies could learn from Lyn Anne. She is a golden star of this firm. Her colleague is equally warm and welcoming. Hortencia has built an exceptional business! Hortencia took time with us to insure our session went well and shared a comprehensive level of knowledge that genuinely impressed us! We’re grateful to have found this office. If you’re looking for professionalism, kindness, thoroughness, and attention to detail that will keep you feeling security for your home, auto, business and life… call this office. You’ll be grateful you did!"
We responded:
"Thank you so very much for your kind words. We truly do strive to provide the best service possible for our customers - we are very grateful you noticed. It was a pleasure meeting you today and I was serious when I said to let us know if we ever let you down. We take pride in our service and are always open to new ideas and feedback. Take care, we look forward to serving you!"
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Jamon SelbySigler

January 2, 2026

5  out of  5
rating by Jamon SelbySigler
"Professional, kind and hardworking. They are an amazing team of ladies that truly go above and beyond. God bless. Jesus loves ya."
We responded:
"Thank you Jamon, we appreciate you recognizing our hard work. We are grateful for the opportunity to work with our customers. We are truly blessed. We wish you a new year filled with many blessings.
"
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Daniel Lopez

December 31, 2025

5  out of  5
rating by Daniel Lopez
"Made it very easy to talk to about my car insurance! Hooked me up with a great price by doing everything she could and more!"
We responded:
"Thank you Daniel! We value our customers & take pride in our customer service. We appreciate you & look forward to serving you! "
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Marty Murphy

December 29, 2025

5  out of  5
rating by Marty Murphy
"Always very helpful!! Thank you!"
We responded:
"Thank you Marty! We appreciate you noticing we deliver our best to help our customers. We wish you the best in 2026! "
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Bryanna Shearer

December 13, 2025

5  out of  5
rating by Bryanna Shearer
"LynAnne was Awsome she made the insurance process so easy! Saved us $140 a month!"
We responded:
"Great to hear we saved you money! Our team strives to save you money while also assuring you get the best possible protection. I agree LynAnne is awesome - our entire team is! Thank you, we appreciate you. "
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Michele Bell

December 11, 2025

5  out of  5
rating by Michele Bell
"Hortencia was my parents’ agent for many years. They always spoke very highly of her and I now understand why. She was so kind and helpful when I had to take over and handle business matters for mom. I greatly appreciated her help. Highly recommend both her and her office"
We responded:
"Thank you Michele. It was a pleasure serving your parents. Your mom would walk into our office and light up the room with her sweet smile. We will miss her visits. It is so rewarding to take care of our customers and in turn they make our insurance interactions gratifying. "
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Patrick Hernandez

December 7, 2025

5  out of  5
rating by Patrick Hernandez
"Where to begin... I found Mrs. Reyes with State Farm after reviewing insurance brokers in the East Valley, after my old insurance company raised my rates yearly despite excellent credit, no accidents, no nothing. Mrs. Reyes returned my email the next morning on a Saturday, offering to help me with coverage! I was stunned as nobody answers emails on a Saturday EXCEPT MY NEW INSURANCE BROKER!! Mrs. Reyes has an amazing team member, Mrs. J. Salcedo, who assisted me with quotes, and specifics and SHE has been amazingly patient with me, as I am a small business owner and the holidays are extremely busy! For treating me with such swift action and professionalism, and excellent pricing, I am shifting all of my insurance business to them, because they stand on business and set/meet high standards of customer service and excellence, something you just don't see anymore! Thank you Mrs. Reyes and Mrs. Salcedo!
C.P.H."
We responded:
"Patrick, thank you for sharing your experience and appreciating our efforts. We truly care about our customers and strive to deliver our best. I am very proud of my team and I agree Jocelyn is efficient, professional and patient :) Our rates are competitive and we will continue to serve you with the high standards we set for our team. We appreciate you and look forward to serving you! "
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Brandon Lewis

December 2, 2025

5  out of  5
rating by Brandon Lewis
"Their team is always helpful. Jocelyn was quick to respond and got me multiple quotes in less than 5 minutes. Can’t recommend enough"
We responded:
"Thank you Brandon. We appreciate you noticing our responsiveness. As a team, we strive to serve to the best of our ability. I agree with you - Jocelyn is efficient and you can trust she works hard to provide the best price plus coverage to protect your family. "
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andre girouard

November 20, 2025

5  out of  5
rating by andre girouard
"Thank you to Joycelyn Salcedo for providing me with the required documentation in a timely manner."
We responded:
"Andre, thank you for the opportunity to serve you. Our team strives to serve quickly, efficiently and friendly. We appreciate you!"
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Steve Niemeyer

November 11, 2025

5  out of  5
rating by Steve Niemeyer
"Since moving to State Farm a few years ago, the local office of Hortencia Reyes and her staff have always been so helpful. If I ever have a question or concern they tale care of it quickly!"
We responded:
"Thank you Steve, we appreciate you allowing us to serve you! My team & I strive to give our customers the best service. We look forward to continuing to serve you & your family for years to come. "
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Nicole

July 29, 2025

5  out of  5
rating by Nicole
"I had such an amazing experience. I spoke with LynAnne Davis and she was definitely the most intelligent, most personable and the most fun I've had buying insurance in the 30 years had to get insurance. She answered all my questions, responded quickly and followed up with me (because I forget). And...the price was right. I switched over 3 policies (1 I wasn't even planning on, but I liked LynAnne so much, I figured let's keep everything in one place). I cannot recommend her enough. Hands down the best experience I've had."
We responded:
"Thank you Nicole. I 100% agree - LynAnne is intelligent, knowledgeable & makes learning auto and home insurance fun! She puts forth extra effort to assure our customers receive the best protection and price. We appreciate you sharing your experience with our insurance office. "
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Jordan C

July 17, 2025

5  out of  5
rating by Jordan C
"Always helpful and great prices!"
We responded:
"Thank you Jordan, it’s a pleasure serving your auto & home insurance needs. We appreciate you! "
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Rebecca Rumbaugh

July 9, 2025

5  out of  5
rating by Rebecca Rumbaugh
"I have been with the team for 16+ years and they have always been accommodating and willing to help me figure out what to do with my different coverages. I would highly recommend them."
We responded:
"Thank you Rebecca, we appreciate your business. We understand you have choices & appreciate you allowing us to serve your insurance needs. It’s important to us to review your policies & assure you have the right insurance coverages with the best protection & price. Thank you for your years of loyalty & trust in us! "
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Cristina Atienzo

July 2, 2025

5  out of  5
rating by Cristina Atienzo
"Elizabeth went above and beyond to help me solve my issue and all the questions I had."
We responded:
"Thank you Cristina for your 5 Star review! I’m happy to hear Elizabeth helped you with your home insurance. We work hard as a team to help our customers with their insurance needs. We appreciate you! "
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terrance wilson

July 1, 2025

5  out of  5
rating by terrance wilson
"Hortencia Reyes and the staff are awesome to work with. They always promptly get back to me on any matter concerning our insurance. Excellencent group!!!!!"
We responded:
"Thank you Terrance, it’s a pleasure serving your insurance needs. You are awesome to work with, we appreciate you! "
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Marcin K

April 16, 2025

5  out of  5
rating by Marcin K
"The best agent in the Queen Creek and San Tan Valley! The team is always responsive and has taken care of my insurance needs for some time now. Highly recommend giving them a call!"
We responded:
"Thank you Marcin, it’s our pleasure serving you, we appreciate the opportunity! Our priority is meeting our customers needs offering the best customer service, price & protection. Thank you for being our customer. "
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Jocelyn Smith

April 4, 2025

5  out of  5
rating by Jocelyn Smith
"My family received amazing service from this State Farm office. Especially Brook and Hortencia have been extremely helpful. I would recommend this office to anyone for their insurance needs."
We responded:
"Thank you Jocelyn, we appreciate serving you! Brooke and my team make every effort to provide our customers with the best price and service. Together, we make a great team!"
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Brett Berry

March 31, 2025

5  out of  5
rating by Brett Berry
"Hortencia and her team are very helpful and respond quickly when I need to make changes to my policy making the insurance selection process very good instead of the normal dreaded results you get with other companies."
We responded:
"Brett, thanks for your review. We are pleased to hear you enjoy our service instead of the normal dreaded insurance results. Love that statement! We appreciate you and look forward to serving you for many years. "
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Lorrie Altamirano

March 18, 2025

5  out of  5
rating by Lorrie Altamirano
"We have had State Farm for years with our 2019 truck, we just got a new truck and Gexia was there for us every step of the way. Thanks for all you do!!"
We responded:
"What a compliment - thank you! We appreciate you taking the time to give us a review. We take pride in serving our customers so we appreciate you noticing it. We appreciate you as well :)"
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Amber Rayer

March 7, 2025

5  out of  5
rating by Amber Rayer
"Hortencia is AMAZING, I wish I could give higher than a 5 star. She really cares about people and she is so quick at responding. I moved out of state or else I would never leave her. Do yourselves a favor and use Hortencia as your insurance agent.. you wont regret it!"
We responded:
"Thank you Amber! It’s a pleasure serving your family throughout all these years. We have insured you since before you learned to drive & now you’re off on your own life adventure. We wish you the best! "
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Eric Foster

March 7, 2025

5  out of  5
rating by Eric Foster
"Great service for the past 8 years. Would definitely recommend for managing all of your insurance needs."
We responded:
"Thank you Eric, it's been a pleasure serving you through all your needs from personal homes to rental homes, and your auto insurance. We appreciate you & wish you the best on your next adventure! "
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Christine Tyler

February 27, 2025

5  out of  5
rating by Christine Tyler
"Brooke Johnson is a great agent!
She has been taking care of my insurance needs.
She is very efficient, knowledgeable and friendly.
She always answer phone calls and Emails i would recommend her highly"
We responded:
"Thank you Christine - we totally agree Brooke does a tremendous job serving our customers! We work hard as a team to deliver THE best customer service, and price. We appreciate you! "
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Randy Rexford

February 24, 2025

5  out of  5
rating by Randy Rexford
"Very nice and helpful to a new customer I would recommend them.Jocely is always very helpful to deal with. So is the rest of the staff but, l usually get her"
We responded:
"We welcome you to Arizona and to our agency! Thank you for choosing our office for your auto insurance needs. We look forward to serving you!"
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Alicorn Apothecary

February 20, 2025

5  out of  5
rating by Alicorn Apothecary
"This Statefarm office is great!!! I had a not so great experience with another office - Hortencia & Jocelyn truly care. They are quick to help & genuinely take in the big picture of life with multiple vehicles, kids etc. Thx Guys!"
We responded:
"Thank you for such a kind review - we truly do care about our customers! It's such a busy world so we are happy to help and take care of your auto and home insurance. And that allows you time to take care of your kiddos :) Thank you for trusting us to assure you are getting the best price & protection. We appreciate you! "